Supply chain leaders open the curtain on customer experience

At the 2019 AWESOME Symposium, one panel featured a retail organization that sells high-end fashion, a health care and medical device company that touches people at every stage of life, a company that built their brand on being a warm and inviting environment, and a company that epitomizes the trend toward digital commerce. Did they have views on how customer experience and the supply chain are closely connected? Absolutely! Continue reading

Awesome Leaders Will Make Waves In Five New Dimensions

The engaging, interactive Making Waves sessions planned for Day 2 of the AWESOME Symposium – May 1-3 in Seattle — will give participants the opportunity to look more closely and share ideas about five dimensions of “Reaching Beyond and Achieving More.” The dimensions are reaching up, reaching out, reaching in, reaching back and reaching across. Continue reading