Over the past decade, Google has been studying what makes an effective manager and then training their leaders to develop those behaviors. In 2018, the original list of eight behaviors has been updated to a list of 10.
The list includes:
- Is a good coach
- Empowers team and does not micromanage
- Creates an inclusive team environment, showing concern for success and well-being
- Is productive and results-oriented
- Is a good communicator–listens and shares information
- Supports career development and discusses performance
- Has a clear vision/strategy for the team
- Has key technical skills to help advise the team
- Collaborates across [the company]
- Is a strong decision maker
An article on inc.com by Justin Bariso highlights the results of the study Google named “Project Oxygen.” This interest in developing high-performing managers follows other approaches at Google, including eliminating all managers in 2002. The study pointed out the reality that the way leaders lead does make a difference.
In addition to the list and brief explanation on inc.com, there are more details about the study’s roots in this New York Times story.