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Ninety percent of people who are harassed never take action

According to an article in WebMD magazine, harassment in the workplace “remains epidemic” and can have significant health consequences, including “chronic headaches, sleep and gastric problems, nausea, respiratory complaint, neck pain and high blood pressure.” Yet most people who experience harassment take no formal action against their harasser. Continue reading

How a devil’s advocate can counteract biased thinking

Although “bias” is often used in reference to attitudes that discriminate against a person or group, biased thinking can also get in the way of solving problems and making business decisions. An interview published in the McKinsey Quarterly as a “Case Study in Combating Bias” relates how one company encouraged “devil’s advocate” thinking to explore options and evaluate alternatives. Continue reading