A comprehensive survey conducted recently by Boston Consulting Group (BCG), a global management consulting firm, found diverse employees—especially those with more than one dimension of diversity—“feel far less able than employees of majority groups to share their views at work.” More than 4,000 employees were surveyed about how included they feel in their workplace.
According to the survey report, “the key takeaway is that although companies are making well-intentioned efforts to recruit and hire a diverse workforce, many of those hires don’t thrive within the organization because, for the most part, they don’t feel included as valued, appreciated contributors.”
Based on the research, BCG identifies and describes five imperatives for companies wanting to make their culture more inclusive:
- Commit at the top
- Enlist frontline leaders
- Amplify best practices
- Never tolerate bad behavior
- Measure and track